Dispatch software built by a DSP dispatcher.
Schedule, tomorrow's roster, stand-up and roster texts, scorecards and the end-of-day report in one place. Built for ZL and XL stations, not adapted from generic fleet software.
From tonight's roster to tomorrow's end-of-day report.
DispatchOS follows the order a dispatcher actually works in, so nothing lives in a side spreadsheet.
Build tomorrow's roster in minutes
Pull drivers from the schedule, drop in Amazon's route and PAD files, assign vans, and handle the morning's changes without starting over.
- Swap a driver on a set-up route with a reason: callout, NCNS, VTO, PTO, late
- Vans, callouts, helpers and coverage on one screen
- Export a clean roster sheet when you need one
Every driver gets the right text
Send each driver their route, van, wave and pad, run stand-up groups, and keep two-way messaging in one inbox instead of a group chat.
- Per-driver roster and stand-up texts
- Replies land in DispatchOS, filed under the right station
- Texts go out in the driver's preferred language
Turn the weekly scorecard into coaching
Upload Amazon's scorecard file and see who's slipping and why. Each driver can get a short coaching text showing what cost them points, and their own portal page on their phone.
- Rankings, tiers and trends without sorting CSVs
- Coaching notes ordered by points lost
- Driver portal that follows the phone's light or dark mode
One end-of-day report, ready to send
Upload the day's files and get one report: route summary, rescues, exceptions, safety and driver itineraries. Export it to a clean Excel workbook with anything that needs a look highlighted in red.
- Day-by-day history with trends
- Five-sheet Excel export built for review
- Incidents, injuries, accidents and maintenance in the same Reports hub
XL stations, finally handled.
XL doesn't get route files from Amazon, it gets a screenshot. DispatchOS reads that screenshot, then lets you pair helpers, assign the right vehicle class and dock door, and send the daily log, on the same roster page your ZL team uses.
- Import Amazon's XL route screenshot, review every row before it saves
- Helpers paired to drivers; helper-only staff can't take a driving slot
- Vehicle picker only offers vehicles that fit the route type
- Waves and stand-ups per wave
The rest of the operation, in the same place.
Schedule
Weekly driver schedule, imported straight from Amazon's export.
Command Center
Routes, coverage, weather, fleet and performance on one board.
Drivers and vans
Import your roster and fleet, track grounded and pulled vans.
Tasks
Assign, reassign and track follow-ups with a full history.
Search everything
Find any driver, route, van or report from the top bar.
Works on a phone
Every page fits a phone screen, so dispatch isn't tied to a desk.
Help Assistant
Ask how-to questions and get answers from your own data.
Staff and roles
Owners, ops managers and dispatchers, limited to their stations.
Multi-station
Run every station under one account, each kept separate.
Catch problems before they become incidents.
Pro adds Dash, the dispatch agent, and AI that watches the parts of the job nobody has time to watch.
Dash, the dispatch agent
A nightly recap in your inbox, nudges when an upload is late, and tomorrow's stand-up drafted for one-click send.
Incident triage from texts
Every driver text is screened for real incidents. Flagged ones draft a report and email your owners and ops managers.
Driver risk signals
Scorecard, on-road and departure data combined, so you see who's trending the wrong way before their tier drops.
AI maintenance reminders
Log and look up van maintenance in plain English.
Run tomorrow's roster on DispatchOS.
30-day trial on either plan. Questions first? Talk to the dispatcher who built it.